If you’re in the market for new windows and doors in Central PA, you’ve probably researched a few of those large corporate companies that operate nationwide.
That’s only logical. After all, these companies have huge advertising budgets and consistently run very enticing promotions. As a result, it can be pretty tempting to go with a national window and door company.
But there is a great case to be made for choosing an independent window and door company native to Central PA.
First things first: I don’t want you to think I’m writing this article simply because Zen Windows Central PA is locally owned. I’ve created this list based on what dozens and dozens of homeowners have told me over the years. And once you read the list, you’ll understand why homeowners prefer independent companies.
With that disclaimer out of the way, let’s get started!
Have you ever tried to speak to a manager or owner of a big, corporate company? If so, you know it’s next to impossible to get someone “high up” in the chain of command. The sheer number of gatekeepers you need to go through makes it hard to get your questions answered or issues solved.
Locally-owned companies naturally have much smaller operations with fewer employees. This means there is a good chance that you’ll have access to the owner. In fact, owners of independent window and door companies in Central PA are sometimes actively involved in your project. This ensures you experience constant communication, get any issues resolved quickly, and have true company accountability regarding your project.
Locally-owned window and door companies in Central PA tend to place more emphasis on quality installation. Since they don’t have the same amount of money to pour into advertising, local window and door companies focus more on things like paying QUALIFIED installers a fair wage for superior work.
For example: We don’t have a gigantic advertising budget. In fact, we spend the bare minimum on marketing. As a result, we pump more of our budget into hiring the best window and door installers in Central PA. Once we hire top-tier talent, we treat them exceptionally well so they remain happy and loyal.
Those $189 window prices national companies advertise are hard to resist. What these companies don’t tell you is that the $189 price doesn’t include installation or ANY of the features you need to make your window energy efficient and look good. In actuality, $189 windows usually end up costing $800 to $1,200 per window. Much of that goes into advertising costs, paying sales commissions, and product markup. (You can read more about that here.)
Local window and door companies generally have smaller advertising budgets and fewer employees to pay. As a result, REPUTABLE (a keyword here) independent companies will charge reasonable prices for superior-quality windows and doors. To see how much the best windows in Central PA cost, read this article.
Have a drafty door due to improper installation? Is a window leaking because it wasn’t placed in the frame perfectly straight? Good luck getting it fixed.
With a large-scale window and door company, it can take WEEKS to get someone to come out for a service call for a warranty issue. Service calls aren’t profitable, so corporate companies are usually not in a big rush to tackle them.
Quality local window and door companies, on the other hand, tend to place more emphasis on the customer experience than getting as many jobs done as quickly as possible. As such, they are much more likely to respond to any queries or issues you have in a timely manner.
Since independent companies don’t have the giant ad budgets to get their names out there, they have to rely more on client word of mouth to grow their business. As such, independent window and door companies focus more on the customer-service experience. That means ensuring you have a pleasant, low-pressure experience when making a buying decision.
Also, the vast majority of small-business owners I’ve met are just plain good, honest, down-to-earth people. They don’t like pressuring people into buying; they prefer to educate customers, provide their expert input, and let the customer decide how to proceed. Of course, this doesn’t apply to every single independent window and door company in Central PA. But it’s MUCH more likely to.
While Zen Windows Central PA is technically independently owned, Zen Windows has locations all over the country. As such, we have the exceptional customer service of a small business and the resources more in line with a national company.
If you’d like to find out why we’re a great choice to install your windows and doors in Central PA, visit our Why Choose Us page.
After that, feel free to take a minute and fill out the form on our Get A Quote page. Once you submit the form, we’ll follow up in 24 hours with a firm and accurate ONLINE quote on superior windows or doors. No in-home appointment necessary!
Thanks—I look forward to hearing from you.